![]() If the response is helpful, please click "Accept Answer" and upvote it. ost file.ĥ.In Exchange 2016, MAPI over HTTP is enabled by default at the organization level, please run the following command to check the user whether enable the MAPI: Get-OrganizationConfig | fl *mapi* ![]() Please try to re-create a new outlook profile and then run the “outlook /safe” in the run to open the outlook as safe mode.Ĥ. Please try to log in to OWA using the issue mailbox to see if you can log in and open the shared mailbox.ģ. So would you like to share with me how you logged in?Ģ. As a result, users can't log into them directly. According to my research, the shared mailbox is a type of user mailbox that doesn't have its own username and password. In order to better solve the issue, I would like to confirm with you the " sign in using share mailbox" you mentioned. ![]() Does the issue occur to only one user or do all users have the issue?ġ.
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